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WELCOME TO THE SMALL BUSINESS CREDIT SURVEY

With Australian SMEs now having more choice than ever when it comes to accessing commercial credit, the businessloans.com.au Small Business Credit Survey has been designed as a national survey of Australian Small and Medium Business owners and aims to deliver insights into:

  • Accessibility of Credit solutions;
  • How SMEs currently use and plan to use credit facilities;
  • The role and value of Broker and Intermediary assistance when search for credit;
  • The Barriers that Small and Medium business owners face when searching for credit;
  • The Business impacts of insufficient credit solutions;

and much more.

The businessloans.com.au small business credit survey is the first of its kind to explore how businesses access and use credit in Australia. It is a sensible area to examine, as access to credit is vital to the growth of small business - an important driver of the Australian economy.

For more information, or to request a full copy of the survey data, click here

USE OF EXTERNAL FINANCE

USE OF EXTERNAL FINANCE

growth-dollar

0%

GROWTH

(Capital Investment,hire
employees, real estate
purchase, launch new
product / service)

funding-icon

0%

DAY TO DAY FUNDING

(Fulfil existing contracts,
manage cash flow /
operating expenses)

debt-icon

0%

MANAGE DEBT

(Pay down debt, refinance)

business-man
used-finance1-background

0%USED EXTERNAL FINANCE

0%

don't plan to use external
finance in the next 12 months

0%

But, looking ahead, many plan to solely use business
earnings to finance operations in the year ahead

Among those who will use external finance...

equipment-finance-icon

0%

Plan to use
equipment finance.

trade-credit-icon

0%

Plan to use
trade credit.

family-icon

0%

Plan to use personal
savings, friends
and/or family.

lineofcredit-icon

0%

Plan to use credit card,
business loan or
line of credit

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WHAT IS MOST IMPORTANT IN CHOOSING FINANCE

WHAT IS MOST IMPORTANT IN CHOOSING FINANCE

dollar-pouch
0%

Cost

0%

Existing relationship with lender

lender
credit-machine
0%

Flexibility of credit products

0%

Need & ease of application process

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SOURCES OF CREDIT

SOURCES OF CREDIT

credit-sources-icon1
0%
Large Financial Institutions

E.g. ANZ, NAB, Westpac,
Commonwealth, St George

credit-sources-icon1
0%
Regional Banks

E.g. Adelaide Bendigo, Suncorp,
MyState, etc.

credit-sources-icon1
0%
Credit Unions
credit-sources-icon1
0%
Other Finance Sources

E.g. Government funding, Non-bank
lenders, Online lenders

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APPLYING FOR CREDIT
APPLYING FOR CREDIT

Applied for credit
in 2016-17

0%

Spent over
20 hours

0%
rope

Spent over
6 hours

0%
man-with-rope
High Customer
Effort
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A NEED FOR SUPPORT

A NEED FOR SUPPORT

Used a broker

or advisor

0%

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need-for-support-man
BARRIERS TO APPLYING FOR FINANCE

BARRIERS TO

APPLYING FOR

FINANCE

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I didn't apply for finance in '16-17 because...

0%

"I didn't have
sufficient collateral."

0%

"My business performance was
weak - I had poor cash flows
and revenue."

0%

"My financial
documents were weak
or underprepared."

DRIVERS OF CREDIT PROVIDER SELECTION
man-eyes man-eyes
0%

of those who applied
for credit applied with NO collateral

BUSINESS IMPACTS OF INSUFFICIENT CREDIT

BUSINESS IMPACTS OF INSUFFICIENT CREDIT

BUSINESS OUTCOME

business-impacts-icon1
0%

Delayed / prevented
expansion of business

business-impacts-icon2
0%

Delayed / prevented ability to fulfil
existing orders / contracts

business-impacts-icon3
0%

Did not hire new employees / made
to seek alternative funding sources

business-impacts-icon4
0%

Made to seek alternative
funding sources

0%

of credit applicants did not receive the
full amount requested.

impacts-background.png
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REQUEST YOUR COPY OF THE SURVEY DATA

Delivered to your inbox as a PDF, the complete businessloans.com.au Small Business Credit Survey will allow you to:

  • See all 48 questions that were asked of Australian SME owners and Decision-Makers
  • Gain insights into SMEs process of sourcing credit and finance solutions
Please email me the updates from businessloans.com.au